Legal notice
Last Updated: August 25, 2026
The information provided on zhengshen.shop is intended to provide customers with clear and useful information about our products, services, ordering process, shipping, returns, and other website features.
By using this website, you acknowledge and agree to the following disclaimers, subject to applicable law.
1. Product Information
We make reasonable efforts to ensure that product descriptions, photographs, materials, measurements, colors, and other product information displayed on our website are accurate and up to date.
However, minor differences may occur due to factors such as:
- Screen and device settings
- Lighting and photography conditions
- Manufacturing variations
- Manual measurements
- Normal differences between individual products
Product photographs are provided for illustrative purposes. Actual colors may appear slightly different depending on your monitor, screen, or device settings.
Where measurements are provided, they should be considered approximate unless otherwise stated.
We do not intend to misrepresent the characteristics, materials, origin, availability, or other material information about our products.
2. Product Origin and Manufacturing
Our products are manufactured in China through our manufacturing partner:
Guangzhou Zhengsheng Garment Co., Ltd.
No. 39, Guangfu South Road
Liwan District, Guangzhou, Guangdong 510140
China
The manufacturing location is separate from our U.S. fulfillment and customer service arrangements.
For U.S. orders, we work with third-party logistics and fulfillment partners located in the United States to process and ship orders.
The specific fulfillment facility used for an order may vary depending on inventory availability and operational arrangements.
3. Customer Service Address
Our U.S. Customer Service Mailing Address is:
6547 N Academy Boulevard
Colorado Springs, CO 80918
United States
This address is provided for customer correspondence and mail receiving purposes only.
It is not our shipping address, warehouse address, fulfillment center, return address, or office location.
Customers should not send merchandise or returns to this address unless specifically instructed by our Customer Service Team.
4. Shipping and Delivery Estimates
Shipping and delivery timeframes displayed on our website are estimates and are not guaranteed delivery dates.
Our current standard shipping terms include:
- Standard Shipping: $15 USD for orders under $200
- Free Standard Shipping: Orders of $200 USD or more
- Order Processing: 1–3 business days
- Estimated Transit Time: 5–10 business days after shipment
- Estimated Total Delivery Time: Approximately 6–13 business days
Actual delivery times may vary due to carrier delays, severe weather, holidays, peak shipping periods, incorrect address information, transportation disruptions, or other circumstances outside our reasonable control.
Please refer to our Shipping Policy for complete information.
5. Website Information and Errors
We make reasonable efforts to maintain accurate information on our website.
However, occasional typographical errors, technical errors, pricing errors, product information errors, or other inaccuracies may occur.
If we identify an error, we reserve the right to correct the information and, where appropriate, contact affected customers regarding an order.
If an order was placed based on a significant pricing or product information error, we may cancel the affected order and provide an applicable refund to the original payment method.
6. Product Availability
Product availability may change without notice.
Although we make reasonable efforts to keep product availability information current, we cannot guarantee that every product displayed on the website will remain available at all times.
If a purchased item becomes unavailable before fulfillment, we may contact the customer regarding available options, including cancellation and refund where appropriate.
7. Third-Party Services
We may use third-party service providers to support our website and business operations, including payment processing, shipping, fulfillment, website technology, customer support, security, analytics, and other services.
Third-party providers may have their own terms and privacy policies.
We are not responsible for the independent practices, policies, content, or availability of third-party services that we do not control.
8. External Links
Our website may contain links to third-party websites or services.
These links may be provided for convenience or informational purposes.
We do not control and are not responsible for the content, availability, security, or privacy practices of third-party websites.
You should review the applicable terms and privacy policies before using third-party services or providing them with personal information.
9. Website Availability
We make reasonable efforts to keep our website available and functioning properly.
However, we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.
Website access may occasionally be affected by maintenance, technical problems, service provider interruptions, security incidents, or other circumstances beyond our reasonable control.
10. No Unlawful Limitation of Consumer Rights
Nothing in this Legal Disclaimer, our Terms of Service, or any other policy on our website is intended to exclude, restrict, or waive any consumer rights or protections that cannot legally be excluded or waived under applicable law.
Where applicable law provides mandatory consumer protections, those protections will continue to apply.
11. Changes to This Disclaimer
We may update this Legal Disclaimer from time to time to reflect changes to our business, website, services, or applicable legal requirements.
When changes are made, we will update the “Last Updated” date at the beginning of this page.
We encourage customers to review this page periodically for the most current information.
12. Contact Us
If you have questions about this Legal Disclaimer, our products, or our services, please contact us:
Email: service@zhengshen.shop
Phone: +1 (719) 345-6793
U.S. Customer Service Mailing Address:
6547 N Academy Boulevard
Colorado Springs, CO 80918
United States
This address is provided for customer correspondence and mail receiving purposes only. It is not our shipping address, warehouse address, fulfillment center, return address, or office location.